A new airline for Bavaria: Becoming effective at the end of March 2016, the European low-cost airline Transavia makes Munich Airport a new home base and stations four Boeing 737-800 jets there. With a total of 18 destinations in Italy, Portugal, Spain, Denmark, Croatia, Morocco, Belgium, France and the Netherlands, Transavia enters the German market and offers 101 weekly flights from the Bavarian state capital for summer flight schedule 2016. Transavia is the first low-cost airline to build a home base at Munich Airport.
Besides popular holiday destinations like e.g. Palma de Mallorca, Faro, and Palermo, Transavia also offers flights to the trend destinations Dubrovnik and Marrakech. With flights to Venice, Copenhagen and Brussels, Munich’s new low-cost airline also addresses city trippers and business travelers. The table below gives a full overview of all new destinations from Munich.
Transavia’s home increases travel options and creates jobs
“With 101 weekly flights to 18 destinations in nine countries, Transavia offers a broad and manifold choice of new connections from Munich,” says Dr. Michael Kerkloh, President and CEO, Munich Airport. “This increases the travel options for passengers and makes our airport even more attractive.”
Flights from Munich will be operated with primarily German crews stationed in Munich. Transavia is therefore looking for additional cabin crew as well as for experienced pilots. “Stationing four Boeing 737 in Munich will create around 120 jobs at Transavia only and is therefore a gain for the whole region,” Mattijs ten Brink adds.
New standards in service at affordable fares with no hidden costs
Transavia is characterized by a fully transparent price structure: Customers select from three different fares (Basic, Plus and Max) and book their flights and additional services tailored to their personal needs. Regardless of the chosen fare, one piece of hand luggage with 10 kg baggage allowance as well as an allocated seat is always included. The fares “Plus” and “Max” also include free hold baggage with 20kg or 30kg baggage allowance respectively as well as a free-of-charge reservation of the favourite seat. In the “Max” fare, customers are also allowed to use the fast-track security lanes at airports. Particularly for business travelers, this ensures shorter waiting times at airports.
There are no transaction fees for any kind of bookings, nor payments or GDS handling and no hidden costs – what customers see is what they get. Aboard, all passengers have a comprehensive offer of snacks, beverages as well as hot and cold menus available at an affordable price.
Transavia further does not only set new standards in friendly service aboard and affordable fares, but also in accessibility and the customers’ digital experience: Before departure, passengers can download the latest movies and series via the complimentary Transavia In-Flight Entertainment app and watch these on their own smartphones and tablets during their flight. Even on the ground, passengers are serviced with comprehensive customer care via Whatsapp, with which Transavia is the first airline offering this direct form of communication in German. Naturally, German customer service is also available on Facebook, via email, webform and on the telephone in German as well as in English and other languages. On Twitter, LinkedIn and Instagram, customers’ requests are answered in English.
“The package we offer in combination with the ticket price, makes Transavia unique in Munich – and we are happy to show Bavarians how we define an outstanding flight experience with friendly service at an unbeatable fare”, Mattijs ten Brink states.